Bluewave Repair Service
Bluewave Communications repair and technical support are available 24 hours a day, 7 days a week. You may notify us of an outage or other problem using the online form below. A Bluewave associate will respond as soon as possible to restore service in your home. Please call 910-446-9894 for assistance.
To report a service problem online:
Complete the form below and a Bluewave associate will respond to you within 48 hours. By submitting this form, you grant Bluewave the permission to access and review your account as necessary to respond to your inquiry.
Bluewave Internet Remote Support
Bluewave Communications provides our High-Speed Internet customers with professional technical support FREE, anytime day or night. To reach our technical support staff, dial 910-446-9894 (for residential Internet customers).
Our staff provides support for Microsoft Internet Explorer (browser) and Microsoft Outlook Express (email service). Basic support will be given for other online technical needs. Please be sure to have your user name and email address available when calling for technical support.
For remote support, please call Bluewave Internet Support at 910-446-9894 and then click the link as directed:
PC (Team Viewer 12) - Download Team Viewer 12
MAC (Team Viewer 12) - Download Team Viewer 12
PC (Team Viewer 10) - http://download.teamviewer.com/download/TeamViewerQS_en.exe
MAC (Team Viewer 10) - http://download.teamviewer.com/download/TeamViewerQS.dmg
Comments, Suggestions and Questions
Thank you for visiting Bluewave’s website. We welcome your comments, suggestions and questions. If you wish to contact us, you may fill out the form below.
Bluewave Communications is committed to providing excellent customer service. If you need customer service, please contact us using one of the methods below. If you need to report an outage or other problem with any Bluewave service, please see Repair Service.
To contact Bluewave by phone:
If you wish to speak to a Bluewave Customer Service Representative, call 910-446-9172 or 877-442-9515.
To contact Bluewave by email:
Complete the online form below and a Customer Service Representative will respond to you within 48 hours. By submitting this form, you grant Bluewave the permission to access and review your account as necessary to respond to your inquiry.
To contact Bluewave by mail:
Send your comments to: Bluewave Communications, PO Box 1820, Conway, SC 29528.
Note: All fields are required!
Send written complaints to Bluewave Communications, Manager of Customer Relations, Post Office Box 1820, Conway, SC 29528, fax to (910) 446-9752, or email firstname.lastname@example.org.