Maintenance Alerts

Bluewave Communications Planned Maintenance Alert: Wednesday, March 8

On March 8, Bluewave Communications will be doing network maintenance. This work will be completed during maintenance hours between 12:00am to 5:00am and will cause service interruptions.  TV Everywhere service that provides access for online and mobile viewing will continue to be available as an option during this time.    

Once the upgrade is complete, Bluewave Communications set-top boxes will work as normal.  To reestablish video connection, you may need to turn your set-top box off and back on. 

We appreciate your patience during these upgrades and thank you for your continued support.  Watch for announcements in the coming months on how this maintenance will enhance your service.  For the most up-to-date information on Bluewave Communications products and service, please visit www.bluewavenc.net.   

Bluewave Communication's normal scheduled maintenance window is 12:00 am to 6:00 am Monday through Friday. In the event scheduled maintenance is necessary that will affect your service, Bluewave may notify you via phone, email, postal mail, or in the Maintenance Alert section of our website in advance of the outage. In the event of an outage, Bluewave Communication's liability will not exceed the amount paid for the service prorated over the term of the outage.

We apologize for any inconvenience scheduled maintenance may cause and hope you understand that maintenance occasionally creating outages is necessary to strengthen the integrity of our network. If you have questions or concerns, please call our Repair Department by dialing 910-446-9894. Thank you.

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